How to Set Up Conditional Logic for Shopify Product Options (5 Real Configurations)

Learn how to set up conditional logic for Shopify product options with Aris. Follow five practical configurations to show or hide fields based on customer choices.

Arisify Global Team Nov 3, 2026 5 min read
How to Set Up Conditional Logic for Shopify Product Options (5 Real Configurations)

In this article

  1. 01What is conditional logic for Shopify product options?
  2. 02What can you do with Aris conditional logic?
  3. 03How to set up conditional logic in Aris Product Options
  4. 045 practical conditional logic configurations for Shopify stores
  5. 05All vs. Any: Which condition should you use?
  6. 06Common conditional logic mistakes and how to avoid them
  7. 07When should you use conditional logic?
  8. 08When should you not use conditional logic?
  9. 09Frequently asked questions
  10. 10Set up smarter product customization with Aris

Aris Product Options lets Shopify merchants use conditional logic to show, hide, or disable custom product options based on customers' previous selections. You can connect one Aris option to another Aris option, or connect an Aris option to a native Shopify product option. To set it up, create an Option Set, configure the trigger and dependent options, define the conditions, and test the result in the preview or storefront. This makes complex product customization easier to navigate.

Ready to build conditional product options? Explore Aris Product Options to learn how you can customize your Shopify product pages.

What is conditional logic for Shopify product options?

Conditional logic is a rule-based feature that determines when a product option or field should appear based on a customer's previous selection. Instead of displaying every available field at once, merchants can show only the options relevant to each customer.

For example, imagine you sell personalized gift boxes. Customers first choose whether they want to include a greeting card. If they select "Yes," a message field appears so they can enter a personal note. If they select "No," the message field does not need to be displayed. This creates a more relevant product customization experience and helps merchants organize complex product choices.

With Aris Product Options, conditional logic supports two main relationships:

  • Aris Option → Aris Option: One custom option controls the
  • visibility of another custom option.
  • Shopify Option → Aris Option: A native Shopify product option
  • controls the visibility of a custom Aris option.
The second approach is particularly useful when a merchant wants to connect Shopify variants, such as colors, with additional customization fields.

What can you do with Aris conditional logic?

Aris Conditional Logic supports three display behaviors:

Behavior

What it does

Show

Displays an option when the configured conditions are met

Hide

Hides an option according to the configured conditions

Disable

Disables an option according to the configured conditions

You can also control how multiple conditions work together:
  • All: Every condition must be true before the rule applies.
  • Any: At least one condition must be true before the rule
  • applies.
Available condition operators include:

Operator

Meaning

Example

Contains

Selected value includes specified text

Size contains Small

Does not contain

Selected value excludes specified text

Size does not contain Small

Is equal to

Selected value exactly matches

Color is equal to Green

Is not equal to

Selected value does not exactly match

Color is not equal to Green

Starts with

Value begins with specified text

Name starts with A

Ends with

Value ends with specified text

Name ends with A

Greater than

Numeric value exceeds a number

Quantity greater than 5

Less than

Numeric value is below a number

Quantity less than 3

Has any value

A value has been selected or entered

Custom text has any value

Has no value

No value has been selected or entered

Custom text has no value

Choose the operator that matches the data customers select or enter. For example, use "is equal to" when you need an exact match, rather than "contains" when a partial match could trigger an unintended result.

How to set up conditional logic in Aris Product Options

Before configuring conditional logic, make sure Aris Product Options is activated in your Shopify theme.
If you have not installed and activated the app yet, follow the Aris Quick Start Guide.

Step 1: Create an Option Set

Open your Shopify admin and navigate to Aris Product Options.
  1. 1.Open the Aris Option tab.
  2. 2.Go to the Option Set section.
  3. 3.Click Create Option Set.
  4. 4.Enter a name for your Option Set.
  5. 5.Click Add Option to select the option types you need.
An Option Set is a group of custom product fields that can be applied to one or more products.
For Aris-to-Aris conditional logic, make sure the related options are included in the same Option Set.
How to set up the Conditional logic

Step 2: Create your primary option (Option A)

Option A is the field that customers interact with first. Its selected value will determine whether another option appears.
For example, if you sell personalized gifts, create a radio button asking:
"Would you like to add a greeting card?"
Add two values:
  • Yes
  • No
This becomes the trigger for the next option.
How to set up the Conditional logic — image 4

Step 3: Create your dependent option (Option B)

Next, create the field that should appear based on the customer's answer.
For the greeting card example, add a text option named "Your Card Message."
This field allows customers to enter their personal message, but it should only appear when they choose to include a greeting card.
How to set up the Conditional logic — image 5

Step 4: Configure Conditional Logic

Within Option B, click Create Conditional logic.
Then:
  1. 1.Select the relevant *Label on Cart from the dropdown.
  2. 2.Choose the condition operator.
  3. 3.Enter or select the value that should trigger the rule.
  4. 4.Choose the appropriate display behavior.
  5. 5.Save the configuration.
For this example, configure the message field to appear when the greeting card selection equals "Yes."
Make sure the selected Label on Cart corresponds to the correct primary option and contains the expected option value.
How to set up the Conditional logic — image 7

Step 5: Apply and test your Option Set

After configuring the conditions:
  1. 1.Select the products where the Option Set should appear.
  2. 2.Save the Option Set.
  3. 3.Open the Preview section on the right side of the options.
  4. 4.Test different customer selections.
  5. 5.If possible, open the live product page to verify the storefront behavior.
Test both the triggering and non-triggering selections. For example, selecting "Yes" should display the message field, while selecting "No" should not display it.
Do not assume that saving a rule means it works correctly on the storefront. Always test the actual customer journey.

5 practical conditional logic configurations for Shopify stores

Here are five configurations illustrating how merchants can use Aris Conditional Logic to organize different product customization journeys.

1. Show a greeting card message field when customers add a card

Best for: Gift shops, flowers, personalized presents and seasonal products.
Customer journey:
  1. 1.Customer selects "Add a greeting card?"
  2. 2.Customer chooses Yes or No.
  3. 3.If Yes, the message field appears.
  4. 4.Customer enters a personal message.
Suggested rule:

Setting

Configuration

Trigger option

Add a Greeting Card

Trigger value

Yes

Dependent option

Your Card Message

Condition

Is equal to

Expected behavior

Show when the condition is met

This is a direct example of Aris-to-Aris conditional logic documented in the Help Center. It prevents the message field from taking up space when customers do not want to purchase a greeting card.

2. Display different sizes based on the selected Shopify color variant

Best for: Apparel and products with color-dependent sizing or specifications.
A merchant may sell a product in Green, Yellow and Red, with additional size options associated with each color.
Customer journey:
  1. 1.Customer selects Green from the native Shopify Color variant.
  2. 2.The corresponding Green size option appears.
  3. 3.If the customer selects Yellow, the Yellow size option appears instead.
Suggested rule:

Setting

Configuration

Trigger option

Shopify Color

Trigger value

Green

Dependent option

Size for Green

Condition

Is equal to

Expected behavior

Show when the condition is met

Repeat the configuration for other colors as needed.
This is an example of connecting a Shopify Option with an Aris Option. The official Aris documentation demonstrates this workflow using Green, Yellow and Red color values.

3. Show engraving font choices only when customers request engraving on wooden products

Best for: Jewelry, wooden gifts, personalized accessories and engraved products.
Suppose a merchant offers products in several materials, but engraving font selection is only relevant when a customer chooses both engraving and wood.
Customer journey:
  1. 1.Customer selects Add Engraving = Yes.
  2. 2.Customer selects Material = Wood.
  3. 3.The Engraving Font field appears.
Suggested rule:

Setting

Configuration

Trigger 1

Add Engraving = Yes

Trigger 2

Material = Wood

Condition logic

All

Dependent option

Engraving Font

Expected behavior

Show when both conditions match

Use the All condition when every requirement must be satisfied.
This is an illustrative multi-condition configuration. Confirm the exact trigger fields and values in the Aris app before publishing the example as a tested walkthrough.

4. Display gift-wrap options for selected product categories

Best for: Gift stores, homeware, accessories and seasonal collections.
A store may offer gift wrapping only for selected products, such as mugs and notebooks.
Customer journey:
  1. 1.Customer chooses Mug or Notebook.
  2. 2.The Gift Wrap option appears.
  3. 3.Customers can select their preferred wrapping option.
Suggested rule:

Setting

Configuration

Trigger option

Product Type

Trigger values

Mug or Notebook

Condition logic

Any

Dependent option

Gift Wrap

Expected behavior

Show when at least one condition matches

Use Any when one matching condition is enough to display the dependent option.

This avoids displaying irrelevant gift-wrap choices for products that do not support the service.

5. Display an additional customization field for larger orders

Best for: Corporate gifts, bulk merchandise and customized apparel.
Some merchants may want to collect additional customization information from customers placing larger orders.
For example, a merchant could display an additional customization field when the selected quantity exceeds five.
Suggested rule:

Setting

Configuration

Trigger option

Quantity

Trigger value

Greater than 5

Condition

Greater than

Dependent option

Bulk Customization Details

Expected behavior

Show when the condition is met

The greater-than operator is documented in Aris Conditional Logic.
The quantity trigger and its compatibility with the intended product configuration must be verified in the app before using this as a production setup tutorial.

All vs. Any: Which condition should you use?

When configuring multiple conditions, choosing between All and Any determines when the dependent field appears.

Scenario

Recommended logic

Why

Engraving is selected AND material is Wood

All

Both requirements must be met

Product type is Mug OR Notebook

Any

Either selection is sufficient

A customer must select two required customizations

All

Both choices are needed

A customer can qualify through multiple alternative choices

Any

One matching choice is enough

A simple way to remember the difference:
  • Choose All when every condition must be true.
  • Choose Any when at least one condition is enough.
Selecting the wrong condition logic can cause fields to appear at unexpected times. Always test combinations of selections, not just the default option.

Common conditional logic mistakes and how to avoid them

Even when conditional logic is configured correctly, small changes to related options can affect whether the rules continue to match.
Here are several points to check:
1. Selecting the wrong Label on Cart
Make sure the dependent option references the intended primary option. A mismatched label may cause the condition to evaluate against the wrong field.
2. Using the wrong operator
"Contains" and "Is equal to" are not interchangeable. A partial match may trigger a rule when you intended an exact match.
3. Forgetting to update conditions after changing options
If you modify data in options involved in conditional logic, update the related conditions so that the rules continue to match the new values.
4. Applying the wrong Option Set
For Aris-to-Aris conditional logic, ensure the related options are included in the same Option Set.
5. Skipping storefront testing
Test the expected and unexpected selections in Preview and on the live product page. Check that fields appear, hide or disable as intended.

When should you use conditional logic?

Conditional logic is useful when your product requires customers to make several dependent decisions.
Consider using it when:
  • You sell personalized products with optional engraving, messages or customization.
  • Different product variants require different additional choices.
  • You offer optional services such as gift wrapping.
  • Your product page contains several fields that are only relevant in specific situations.
  • You want to guide customers through a more structured customization process.

When should you not use conditional logic?

Conditional logic is not necessary for every Shopify product.
You may not need it when:
  • Your product has only one or two simple options.
  • All customers need to see the same fields.
  • Your choices are independent of one another.
  • A simple dropdown or checkbox already communicates the available choices clearly.
Adding unnecessary conditions can make product configuration harder to manage. Start with the simplest structure that meets your customers' needs.

Frequently asked questions

What is conditional logic in Shopify product options?

Conditional logic determines when a product option appears, disappears or becomes disabled based on a customer's previous selections. It is useful for personalized products, gift options, engraving and products with multiple dependent customization choices.

Can I use conditional logic between Shopify variants and custom product options?

Yes. Aris supports conditional logic between a native Shopify option and an Aris custom option. For example, selecting a Shopify color variant can determine which corresponding custom size option appears.

What is the difference between All and Any conditions?

All requires every configured condition to match before the rule applies. Any requires at least one condition to match. Use All for combinations of requirements and Any for alternative selections.

Can I show or hide an option based on a customer's selection?

Yes. Aris Conditional Logic supports Show, Hide and Disable behaviors. You can configure the relevant condition based on another Aris option or a Shopify option.

What happens if I change an option after setting up conditional logic?

You should update the related conditions whenever you change data in options involved in the rule. This ensures that the conditions still match the intended values.

Set up smarter product customization with Aris

Give customers a more relevant shopping experience by displaying the options they actually need.
With Aris Product Options, Shopify merchants can connect custom options and Shopify options through conditional rules to build more organized product customization journeys.

Ready to put this into practice?

Explore the Arisify Global app portfolio or visit the Help Center for detailed setup guides.